I have just installed Outlook for Mac (v15.19.1). All my IMAP emails on Godaddy downloaded upon creating a new account. After this initial process, nothing is syncing back to my IMAP server at Godaddy. According to my Godaddy webmail view, I have new emails sitting in my inbox that are no getting downloaded to Outlook.
If I move, delete, or read an email, it is not reflected back on the Webmail account. New hot folder print utility for mac os v1.0.1 beta 12. However, I used my iPhone to move, delete, or read an email and these changes instantly show in the webmail - so I ruled out an issue with the IMAP account. I ended up deleting the entire account within Outlook and then added it back again. This time, all the IMAP emails on Godaddy downloaded again as expected, including the new ones that were not syncing. However, as soon as the initial load was complete, all new emails that showed up in the GoDaddy webmail were still not syncing with Outlook. I have clicked 'Sync Folder' and verified that there are no sync error appearing in the 'Sync Error' view. There are no sync processes running in the 'Sync Status' and my main Outlook window at the bottom says 'All folders are up to date', which is obviously not accurate.
Being able to receive new emails is a basic functionality of an email browser. I would understand if some bell and whistle did not work as expected as a 'bug' but receiving new emails is a core function. I am very disappointed with Microsoft.
It seems this is a commonly experienced issue according to the number of online forums that I have read and there is no support topic that addresses a solution. QUESTION: Is there anything that can be done to fix this sync issue or should I request a refund and switch to a product that works as expected? I'm having the same issues - started suddenly last week. Very unhappy with the Office products Microsoft has for Mac, not all features are available and they're 'working on it'. Well if you're working on it and can't offer all of the features that are available for Windows users (BTW, I had to get rid of my windows computer and switch to a MAC because of the constant issues after the last Windows 'upgrade') then don't charge me full price. So frustrated with the answers MS gives and lack of response.
MAC Computer issue. On Office for MAC version 2016 Outlook you may notice your email stopped synchronizing your emails or not sending out email. Your outbox have mail not sent. If that happens you must make sure you have a connection to the network. Differences between Outlook for Mac and Outlook for Windows. Contacts' e-mail addresses. In Outlook for Mac, you can store up to 13 e-mail addresses in a single contact. In Outlook for Windows, you can store up to three e-mail addresses. Yes, my iCloud emails abruptly stopped showing up in my Microsoft Outlook for Mac program a few days ago. For the record, it was on June 15. My iMac presented a message warning me that something was very wrong and that it might be my password or user ID. I know, that there is a settings in Windows Outlook 2016 where you can enable/disable adding email into the Sent folder (checkbox 'Save copies of messages to Sent folder'), but I think there is no such settings in Outlook 2016 for Mac.